Dealers

 
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Click here to
Become a Carswell Dealer!

NC dealer - Click here to
Become a Carswell Dealer - (NC dealers ONLY)

Please print the above application and mail or fax to Carswell.

If you can not view the application, click on icon below to download for FREE.




Commonly asked questions about Carswell
 
  • What is the advantage of doing business with Carswell?

  • Why the combination of outdoor power and home heating products?

  • What is so unique about Carswell customer service?

  • How long does it take to get an order shipped?

  • How long has Carswell been in business?

  • What kind of credit terms does Carswell offer?

  • What about product demonstrations before I buy or decide to carry a line?

  • What about service training?

  • How do I become a Carswell Dealer?


  • What is the advantage of doing business with Carswell?
    Carswell is a full service distributor offering complete lines of outdoor power and home heating products. You don't have to go further to fill in missing product categories.


    Why the combination of outdoor power and home heating products?
    Both categories are very seasonal (unless you live in Central America or Alaska!). The combination offers many of our customers a very successful opportunity to conduct business all year long without major ups and downs. It also allows us to be fully staffed all year with excellent employee morale and longevity.


    What is so unique about Carswell customer service?
    In merchandise sales, our territory sales representatives are teamed with a specific inside Sales Coordinator. These two work as a dedicated team to serve and ensure that all of your needs are met at Carswell. If there is ever a problem or any confusion, they handle it. Supporting them are trained service technicians, credit experts, and service parts experts to handle all of your needs.


    How long does it take to get an order shipped?
    Typically, merchandise shipments and parts shipments are made the same day if ordered by 3:00 PM. Commercial products and parts can be ordered as late as 4:00 PM for same day shipment. Shipping time is typically 1 to 2 days depending on dealer location.


    How long has Carswell been in business?
    Carswell was founded in 1948. We have been through numerous business and product life cycles. We'll be around serving our customers for many more.


    What kind of credit terms does Carswell offer?
    Typically, merchandise is purchased on floor plan terms with extended dating programs depending on the time of year. Some open account terms occasionally available for select merchandise and dealers. Parts are sold on open account with extended terms offered on pre season booking programs.


    What about product demonstrations before I buy or decide to carry a line?
    Our field sales representative can demonstrate products for you as well as your customers and we strongly encourage you to request frequent demos. Additionally, on many product lines, we offer special dealer demo programs to encourage dealers to have operating floor samples available for their customers.


    What about service training?
    Carswell's factory trained service technicians offer both service schools and individual service training. Dealers are strongly encouraged to take advantage of the many service resources available at Carswell.


    How do I become a Carswell Dealer?
    For Merchandise lines: Complete the Dealer Application on-line( it is through a secure server) or contact our Sales Department at 800-929-1948 ext. 6. In either case, the Sales Coordinator for your geographic area will have territory sales representative for your area arrange a convenient time to meet with and explain our product offerings and programs as well as setting up appropriate credit and floor plans credit lines.

    For Service Parts: Complete the Dealer Application on-line (it is through a secure server) or call our Parts Department, 800-929-1948 ext. 6 and request an application. In either case, we will follow up with appropriate communications to meet your service parts needs.